Istituto Regionale del Vino e dell'Olio

Services Map

22 November 2011

Services Map

Service Charter

Services Map (pdf) Annex to the Administrative Procedure Regulation last update DDG 445/2022

Holder of substitute power: Director

Customer satisfaction
Administrative and jurisdictional protection tools OdCC WINE

Administrative and jurisdictional protection tools OdCC OLI

Administrative and jurisdictional protection tools OTHER MEASURES

n. order	Name of the procedure	Procedure manager - information request (link)	Regulatory references	Instance type	Closing deadline	Silence assent	Decision-making body	Final product	Payment methods/codes

1	Request for enochemical analyses	OULaboratories RESPONSIBLE Dr. Russo	Statute Regulation; DM MIPAF; ACCREDIA accreditation certificate Tariff	Request in writing \e email – WEB	within 5 working days	no	Lab Manager or his deputy	test report	Full Service membership or bank transfer to IBAN IT 04 K 062300 4616 0000 1544 8616
2	Sample collection request	RESPONSIBLE LABORATORIES Dr. Russo	Statute Regulation; Tariff	note\email	within 5 working days	no	Lab manager or his representative	verbal	Full Service membership or bank transfer to IBAN IT 04 K 062300 4616 0000 1544 8616
3	Request for Control of Refractometric Stations	OULaboratories RESPONSIBLE Dr. Russo	Statute Regulation; Tariff	note\email	According to the availability of the requesting company	no	Lab manager or his representative	verbal	Full Service membership or bank transfer to IBAN IT 04 K 062300 4616 0000 1544 8616
4	Complaints	OULaboratories RESPONSIBLE Dr. Russo	Accredia Laboratory Quality Management System	Instance\email	within 7 working days	no	Lab manager or his representative	note(s) email
5	Affiliated wine chemistry assistance membership	RESPONSIBLE LABORATORIES Dr. Russo	IRVO\companies agreement	note\email	within 7 working days	no	director	inclusion in the list of affiliates
6	Organization of national and international trade fair activities and related events	Trade fair activities unit	Statute Regulation - Specific provisions	note\email	within 60 days	no	OU manager	note(s) email	Full Service membership or bank transfer to IBAN IT 04 K 062300 4616 0000 1544 8616
7	participation in promotional activities	Direction	Statute Regulation - Specific provisions	note\email	within 60 days	no	director	note(s) email	Full Service membership or bank transfer to IBAN IT 04 K 062300 4616 0000 1544 8616
8	supply of viticultural and oenological protocols	Research and Experimentation Unit Dr.Antonio Sparacio	Statute regulation	note\email	within 30 days	no	OU manager	protocols
9	Request for regulatory clarifications in the wine sector	Dr. F. Salvia	Reg. Statute	email\note	within 15 days.	no	OU OdCC	note(s) email
10	Request for wine sector data	Dr. F. Salvia	Reg. Statute	email\note	within 10 days.	no	UOOdCC	note(s) email
11	OdC IRVO subjection	UOOdCC Dr. Miciletta	d legs 61\10 DM 2\11\10	note\email	within 15 days	no	head of the OU and Dr. Porru and Dr. Cinà	sending portal access credentials
12	requests for technical assistance protocols for vineyard phytosanitary problems	UO Research and experimentation dr. In Sparacio	Reg. Statute	note\email	within 15 days.	no	OU manager	technical documents
13	Vineyard assistance requests with reference to grape ripening	UO Research and experimentation dr. In Sparacio	Reg. Statute	note\email	within 15 days.	no	OU manager	technical documents
14	dop wine certification	UOOdCC Dr. Miciletta	d. legs 238\2016 Ministerial Decree 02\03\2019.	online procedure	within 15 days. work	no	President of the certification committee or his deputy	certificate of suitability	Full Service membership or bank transfer to IBAN IT 04 K 062300 4616 0000 1544 8616
15	Full Service contract membership	UOOdCC Dr. Miciletta	DDG	membership form	within 30 days	Yes	in charge:	note\ and email	Full Service membership or bank transfer to IBAN IT 04 K 062300 4616 0000 1544 8616
16	Request for information on the wine tourism sector	Trade fair activities unit	Reg. Statute	email\note	within 15 days.	no	OU manager	email\note\documents
17	request for DOCG bands	UOOdCC Dr. Miciletta	d. legs 238\2016 DM 02\03\2019	fax\e mail\online procedure	within 5 days. Work	no	Dr. Porru and head of the OU	cable ties	Full Service membership or bank transfer to IBAN IT 04 K 062300 4616 0000 1544 8616
18	DOP Valdemone and IGP Sicily oil certification	OdCC Dr. Riccobono Oils	Ministerial Decree 3376 of 03/07/2019; DM12632 of 04/08/2017	online procedure	within 15 days. work	no	President of the certification committee or his deputy	Registration on the SIAN portal in the lists of subject operators.	bank transfer IBAN IT 04 K 062300 4616 0000 1544 8616
19	Supply of methodical microbiological controls in the cellar	Applied Microbiology and Biotechnology Unit – Head Dr. Daniele Oliva	Statute – IRVO Regulation	Request form	within 5 working days	no	Head of Applied Microbiology and Biotechnology Unit	transmission of the manual for microbiological controls by email